Privacy Policy
Last Updated: July, 2023
Playfox Gaming Development LLC (“us”, “our” or “we”) develops and publishes games for web, mobile devices, and other platforms where players can use our services. This Privacy Policy (this “Policy”) outlines how we collect, store, use, disclose, or otherwise process personal information of our users (“users” or “you”) in connection with your use of our products or services, including our website, games provided on a mobile platform, or any other Playfox product or service that posts or links to this Policy (each a “Service,” collectively, the “Services”). Additionally, this Policy describes the rights and choices concerning your information that may apply to you.
If you have any questions regarding this Policy or our collection and use of personal information, please contact us as described in the “Contact Us” section below.
THE INFORMATION WE COLLECT
The types of personal information we collect depend on the Services you use and the applicable legal requirements.
Information You Provide Us Directly
When you use our Services, you may provide us with personal information directly (e.g., when you register an account with us), and we will store and process that information for the purposes outlined in this Privacy Policy.
Depending on the Service, the personal information we collect may include the following:
- Contact information (such as name, email address, or phone number)
- Player name or tag and password
- Profile information (such as a profile photo)
- User messages and other content you submit when you use the Service (such as chat logs)
- Information provided in connection with surveys, promotions, sweepstakes, competitions, and other events
- If you purchase in-game virtual currency or items, our third-party payment processor will collect the billing and financial information required to process your payments.
Information We Collect Automatically
- Information about your account and game progress, including an automatically created internal account ID
- Your IP address and mobile device identifiers (such as your device or advertising ID)
- Information about your device, such as device name, operating system, browser type and language, internet service provider, and mobile carrier
- Information collected through cookies and similar technologies
- Approximate location information (as derived from your IP address)
- Information about your use of the Service, such as gameplay data, purchases, and interactions with other players.
Information We Collect From Our Partners
We also work with third-party partners, such as social networking sites, data analytics providers, and advertising networks, to supplement the information we collect, including:
- Information received if you link a third-party tool with the Service (e.g., Facebook)
- Non-identifiable demographic information (such as the general location of your IP address)
- Information to combat fraud (e.g., refund abuse or click fraud)
- Information from platforms that host our games or payment service providers (e.g., payment verification information)
- Information for advertising and analytics purposes to improve our Services.
WHY DO WE COLLECT YOUR INFORMATION
We use information collected through our Services for purposes described in this Policy or as disclosed to you in connection with our Services. For example, we may use your information for:
Service Delivery
- Creating your account and providing access to our Services
- Identifying and suggesting connections with other Playfox users
- Operating and improving our Services
- Understanding your preferences to enhance your user experience
- Responding to your comments and questions and providing customer service
- Providing and delivering products and services you request
- Sending related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages
- Conducting surveys, user research, competitions, and promotional events
- Preventing fraud or potentially illegal activities and enforcing our Terms of Use
- Enabling communication with other users.
Marketing and Advertising
- Delivering targeted advertising and marketing information
- Communicating with you about promotions, contests, rewards, events, and news about our products and services.
Research and Development
- Creating aggregate or anonymous data for research, development, and other lawful business purposes
- Linking or combining personal information with other anonymized data to improve our Services
- Analyzing anonymized information from surveys and research projects to gain insights into how users engage with our Services.
Compliance and Protection
- Complying with applicable laws and legal processes
- Protecting our rights, privacy, safety, or property and those of others
- Auditing internal processes for compliance with legal and contractual obligations
- Enforcing the terms and conditions that govern the Services
- Preventing, identifying, and investigating fraudulent, harmful, unauthorized, or illegal activities.
SHARING OF YOUR INFORMATION
We may share the information we collect for the following purposes:
Service Providers
- With service providers that perform services on our behalf, such as hosting, customer service, and analytics.
Payment Processors
- With third-party payment processors to process payments in compliance with security and privacy standards.
Advertising Partners
- With advertisers and ad technology companies to serve relevant ads and assist with our marketing efforts.
Affiliates
- With our parent company, subsidiaries, and other affiliates as required by applicable data protection laws.
Professional Advisors
- With lawyers, auditors, bankers, and insurers in the course of their professional services.
Authorities and Others
- With law enforcement and public authorities as necessary for legal compliance and protection purposes.
Business Transferees
- With acquirers in business transactions involving the transfer of assets or equity interests.
Your Specified Recipients
- With other third parties with your consent or direction, as required by applicable data protection laws.
SECURITY OF YOUR INFORMATION
We implement reasonable and appropriate technical and organizational measures to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the security of your information. Any transmission is at your own risk.
DATA RETENTION
We retain your personal information for as long as necessary to provide the Services unless required by law to delete it or upon your request. We will also retain your information as needed to comply with legal obligations, resolve disputes, and enforce agreements.
When we no longer require your personal information, we will delete or anonymize it, or, if that is not possible, we will apply security measures and isolate it from further processing until deletion is possible.
CHILDREN’S PRIVACY
Our Services are not intended for children under the age of 13, or under the age at which they can give valid consent to the processing of their personal information under applicable data privacy laws. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will promptly remove that information.
YOUR RIGHTS
You have the right to:
- Request a copy of your personal information
- Delete your information, subject to legal limitations
- Correct or update your personal information
- Opt-out of marketing communications
- Withdraw your consent, where applicable
- Object to or restrict the processing of your personal information
- Request portability of your personal information
- Not be subject to automated decision-making with a legal effect
- Complain to a data protection authority.
CONTACT US
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Playfox Gaming Development LLC
support@playfoxstudio.com